Thank you to all of our clients who took some time to provide valuable feedback through our recent survey. All of the information received will go towards developing improved systems and communication so that we can deliver quality products and experiences.
Some of the key findings from the collective responses which we will now investigate further include:
- Improved methods of proofing
- Improve internal communication flow for jobs
- Interstate freight contractor to be reviewed
- Continual focus on cost reduction
So how did we score? (out of 10)
Our overall performance score average was 9
Our people scored an average of 9.3
Response times 9.1
On-time delivery 9.3
We were really thankful for your honesty and appreciation for what we do. We continue to strive to offer innovative solutions and provide quality printed communications for all of our clients. Our relationship with each of you continues to be integral to us, and is the reason that we continue to do what we do.